Blotime - Visa Document Assistance

Last updated: 6/14/2025

1. Introduction

Welcome to Blotime ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at privacy@blotime.app.

This privacy notice describes how we might use your information if you: Visit our website at [Your Website URL], use our mobile application (if applicable), or engage with us in other related ways ― including any sales, marketing, or events.

In this privacy notice, if we refer to: "Website," we are referring to any website of ours that references or links to this policy. "App," we are referring to any application of ours that references or links to this policy, if applicable. "Services," we are referring to our Website, App, and other related services, including any sales, marketing, or events.

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. What Information Do We Collect?

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services (such as generating documents) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following: names, email addresses, passwords, contact preferences, data provided for document generation (e.g., full name, visa type, travel details, purpose of visit, relationship to host, etc.).

Information automatically collected: We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

3. How Do We Use Your Information?

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

To facilitate account creation and logon process.
To post testimonials (with your consent).
To manage user accounts.
To send administrative information to you.
To fulfill and manage your orders/subscriptions.
To deliver and facilitate delivery of services to the user (e.g., document generation).
To respond to user inquiries/offer support to users.
To send you marketing and promotional communications (if in line with your marketing preferences). You can opt-out of our marketing emails at any time.
For other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may need to share your personal information in the following situations: Business Transfers, Affiliates, Business Partners, Third-Party AI Service Providers (for document generation, ensuring they adhere to strict privacy and security standards, and information is processed only for the purpose of service delivery).

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Information provided for document generation will be retained for a limited period to allow you access to your generated documents and history, after which it may be deleted or anonymized in accordance with our data retention policies.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes encryption, access controls, and regular security assessments. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

7. What Are Your Privacy Rights?

In some regions (like the European Economic Area (EEA), United Kingdom (UK), and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

You can review, change, or terminate your account at any time through your account settings on our platform. If you wish to exercise any of these rights, please contact us at privacy@blotime.app.

8. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

9. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at privacy@blotime.app or contact us using the contact form on our website.